Great Service Means Happy Customers
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I recently took our 2022 Nissan Rogue into MacDonald Nissan to have three recalIs looked after. I have never been a fan of dealerships, but I have to say that the experience I had at MacDonald Nissan was different. The service guy was welcoming and cordial. He made me feel like a valued customer. All of the sales people were friendly. They were helpful in answering my questions, but not pushy. You guys are doing things right. Keep up the good work.
My wife and I had a great experience buying our car from McDonald Nissan. I found a vehicle that was within our budget on their website and sent a message. Ali Raza was very helpful when he responded. He worked with us as we found a time to visit the dealership and had the car ready for a test drive when we arrived. He explained everything about the vehicle and our potential financing options. I feel great about working with McDonald Nissan and would recommend them to anyone looking for a new car.
Excellent service! It was easy to book an appointment and when I arrived Rodney in service knew exactly what I was there for. He asked me if I needed anything else done without trying to upsell me on additional service. Work was done by the time promised, my car had been washed and the front mats vacuumed. While I was waiting the owner was in the showroom and stopped for a coffee and a chat. Overall great experience!
We very recently purchased a vehicle at McDonald Nissan with the assistance of Ali Raza. Ali made us feel completely at ease with his no pressure approach. He was patient and very easy to talk to, making us feel comfortable when asking many questions.
What impressed us most was the time Ali spent walking us through all the features and options. His knowledge in this regard was excellent. And even though we aren’t that techie, he explained everything clearly without making us feel rushed, and we came away, feeling confident about being able to use all of the options and features.
We also sat down with Ali Nelson, McDonald Nissan’s finance assistant. He so very patiently took us through the financial process and answered many more questions. He was very professional and personable at the same time.
If you’re looking for a dealership that has professional, thoughtful, knowledgeable, and approachable staff, we highly recommend Ali Raza at McDonald Nissan.
We bought a previously owned vehicle last week from this dealership. Our salesperson was Ali Raza and we were very happy with his expertise. He was knowledgeable and very helpful in determining our needs and found the ideal vehicle for us. Nelson Ali guided us through the financial arrangements painlessly. Overall we had a great experience and would highly recommend this dealership. Very happy with our purchase. Wayne & Juanita McKenzie
